Refund policy

Return and Refund Policy

Our Fore.Sure products are made to order. All sales are final except for items that arrive misprinted, damaged, defective, or incorrectly supplied, or where otherwise required by law.

Please review product descriptions, size guides, color selections, and your shipping address carefully before placing your order.

Misprinted, damaged, defective, or incorrect items

If your item arrives misprinted, damaged, defective, or you receive the wrong item, please email foresureiw@gmail.com as soon as possible with:

  • Your order number

  • A description of the issue

  • Clear photos of the item and packaging

Claims should be reported promptly and must be received within 30 days of delivery so we have sufficient time to investigate and process the claim.

If we confirm a production or fulfillment error, we will provide an appropriate resolution, which may include a replacement or refund, at no additional cost to you.

Packages lost in transit

If your package appears to be lost in transit, please contact foresureiw@gmail.com as soon as possible with your order number.

Lost-package claims must be reported within 30 days after the estimated delivery date. We encourage you to contact us promptly so we have sufficient time to investigate the shipment.

Change of mind, sizing, and color selection

Because our products are made to order, we do not accept returns or exchanges for change of mind, incorrect size selection, or color preference, except where required by applicable law.

Please review all product details and size guides carefully before placing your order.

This policy does not affect your rights relating to defective, damaged, or incorrectly supplied products.

Incorrect addresses and unclaimed shipments

Customers are responsible for providing a complete and accurate shipping address at checkout.

If a package is returned because the address provided was incorrect or incomplete, or because the shipment was unclaimed, you may be responsible for the cost of reshipping the order. We will notify you of any applicable charge before arranging reshipment.

Returned shipments that remain unclaimed may be subject to the fulfillment provider's disposition procedures, including donation or disposal, after the applicable holding period.

Contact us before returning an item

Please contact us before returning any product.

Do not send an item back to the address shown on the package unless we have provided return instructions. Sending an item back without authorization does not automatically qualify the order for a refund or replacement.

Refunds

If a refund is approved, we will notify you and issue the refund to your original payment method.

Processing times may vary depending on your bank, credit card company, or payment provider.

Your legal rights

Nothing in this policy limits any rights you may have under applicable consumer protection laws. Where applicable law requires a refund, replacement, exchange, cancellation right, or other remedy, those requirements will apply.

Contact

For questions regarding returns, refunds, damaged items, or deliveries, contact:

Fore Sure Group LLC / Fore.Sure
Email: foresureiw@gmail.com